Welcome to Chiang Mai! If you have arranged airport transfer with us, your Tour Guide will be waiting for you with a sign after you clear customs.
If your hotel is not ready for check-in, we have a number of Chiang Mai tours available to pass the time and get your vacation started.
If you are making your own way to your hotel, we recommend you check whether your hotel has an airport shuttle. Many of the larger hotels in Chiang Mai offer free transfer-in and charge a reasonable fare for transfer out using their own shuttle service. Alternatively, ground transport can be chartered from the northern end of the terminal (turn left as you exit customs into the main terminal hall and you will be facing north).
If you have any concerns or difficulties, your guide’s phone number is included with your booking confirmation. The airport staff can assist you if you need to phone us.
We trust your stay with us will be enjoyable and please let us know if there is anything we can do to maximize your enjoyment of Chiang Mai.